State Farm® Insurance Agent Chad Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Triggs
April 30, 2025
5
out of
5
rating by Tyler Triggs
"Needed new home insurance after progressive was trying to raise my rate almost 300%. Reached out to Eli and he helped me get better coverage for less than I was currently paying and only 25% of the cost compared to progressives new rates. Eli offered to look at my auto insurance as well and saved me a few hundred dollars. The process was so easy and not pushy sales at all. Very refreshing insurance experience."
We responded:
"Thank you, Tyler, for sharing your experience! I'm happy to hear that Eli was able to assist you in finding better insurance coverage at a more affordable rate. It's great to know that he also helped you save on your insurance. We strive to make the process smooth and pressure-free. If you have any more questions or need further assistance, feel free to reach out anytime."
Hannu Multala
April 29, 2025
5
out of
5
rating by Hannu Multala
"Savannah was amazing, thank you for your help!"
We responded:
"Thank you, Hannu, for your wonderful feedback! I'm happy to hear that Savannah provided you with such excellent assistance. If you have any more questions or need further help, feel free to reach out to our office anytime. We're here for you!"
Ashlee Butler
April 28, 2025
5
out of
5
rating by Ashlee Butler
"Pleasant staff! I had so much help when switching services and they made the process so much smoother. Cannot be grateful enough!"
We responded:
"Thank you, Ashlee! I'm happy to hear that our team made your transition to our services smoother. Your appreciation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Michelle Schawo
April 16, 2025
5
out of
5
rating by Michelle Schawo
"Chad is the kind of person who is there when you need something. He was generous with his time, knowledge and overall assistance when our family was in need of help navigating an issue with our car. He checked on us proactively and responded quickly to questions. I trust him with any insurance or investments needs!!"
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to know that we could assist your family with the car issue and provide the support you needed. Your trust in me for your insurance and investment needs means a lot. If there's anything else I can help with, please feel free to reach out!"
nickolas hopkins
April 15, 2025
5
out of
5
rating by nickolas hopkins
"penny was excellent help throughout the whole process!"
We responded:
"Thank you, Nickolas! I'm happy to hear that Penny was such a great help during the process. Our team is here to assist you with any other isnurance needs or questions. Feel free to reach out anytime!"
kirsten kendall
April 15, 2025
5
out of
5
rating by kirsten kendall
"Friendly, helpful, readily available!!"
We responded:
"Thank you, Kirsten! I'm glad you found our team friendly and helpful. We're here to assist you whenever you need us."
Ryan Ferrin
April 8, 2025
5
out of
5
rating by Ryan Ferrin
"Very fast process & friendly staff! Highly recommend!"
We responded:
"Ryan, thank you for the review. We greatly appreciate the ability to assist you with all of your insurance needs."
Rebecca
April 2, 2025
5
out of
5
rating by Rebecca
"Chad Mitchell State Farm has provided good service for our family's vehicle insurance needs. Everyone we've worked with in their office has been polite, knowledgeable, and courteous. We've enjoyed working with them."
We responded:
"Thank you, Rebecca! I'm happy to know that our team has been able to meet your family's insurance needs. It's wonderful to hear that our office's politeness and knowledge have made your experience enjoyable. If you ever have any questions or need further assistance, we're here to help!"
Michael Boyd
March 31, 2025
5
out of
5
rating by Michael Boyd
"Great team great service. And their prices are great"
We responded:
"Thank you, Michael! I'm glad to know you're satisfied with our team's service and pricing. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Richard Heiken
February 17, 2025
5
out of
5
rating by Richard Heiken
"Working with Penny has been a breath of fresh air. She has been handling my unique needs for insurance gracefully and with patience. I would highly recommend her and the team at State Farm above any other insurance provider!"
We responded:
"Thank you, Richard, for sharing your experience! I'm happy to hear that Penny has been able to assist you with your insurance needs so effectively. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out."
Pat Biddix
February 13, 2025
5
out of
5
rating by Pat Biddix
"Very well answered all of my questions and I needed to know very pleasant conversation"
We responded:
"Thank you, Pat, for sharing your experience! I'm glad I could provide the information you needed and that our conversation was enjoyable. If you have any more questions or need assistance in the future, feel free to reach out."
David Stewart
February 13, 2025
5
out of
5
rating by David Stewart
"I was able to add and delete a vehicle to my coverage in a matter of minutes. The woman that helped me was very friendly and helpful. My rate only went up about $10 per 6 months while adding a 2025 SUV and deleting a 2017 pickup. Very smooth process."
We responded:
"Thank you so much for the review! We appreciate your kinds words and are happy to assist you. Thank you for being part of the Chad Mitchell State Farm family!"
Zach Thompkins
February 13, 2025
5
out of
5
rating by Zach Thompkins
""Was nice and easy""
We responded:
"Thank you for the review! We appreciate the opportunity to assist you."
paula perry
February 13, 2025
5
out of
5
rating by paula perry
"These people are so awesome! I got a better deal from them on my car and RV. You feel like family, they are very good people here."
We responded:
"Thank you, Paula! I'm happy to hear that you felt like family with us and found a better deal for you. Our team is dedicated to providing a welcoming experience, and your feedback means a lot. If you need anything else, feel free to reach out!"
Debbi Reyes
February 12, 2025
5
out of
5
rating by Debbi Reyes
"Chad Mitchell is a new agent for me, for about 3 months now as my agent of 35 years retired. Change is always a challenge filled with apprehension and expectations. Chad and his office staff have exceeded my expectations; they have been proactive to my needs and I know I can call and get quick answers. Thank you Hannah, Thank you Chad!"
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you, and are so excited to have you as a customer. Thank you for being one of the best parts of Chad Mitchell State Farm."
Dee Mitchell
February 12, 2025
5
out of
5
rating by Dee Mitchell
"The team at Chad Mitchell - State Farm Insurance is top notch. Their level of care and customer service is appreciated. We most recently had the pleasure of working with Eli but have had pleasant experiences with many of the team members. I have recommended them to family and friends."
We responded:
"Dee, thank you so much for the review! So happy we can assist you with all of your insurance and financial services needs. Thank you for being one of the best parts of Chad Mitchell State Farm. "
Isabel Ruiz Escutia
February 12, 2025
5
out of
5
rating by Isabel Ruiz Escutia
"Staff is always so friendly, helpful, knowledgeable and professional!!! Great experience everytime!"
We responded:
"Isa, thank you so much for your kind words! I'm happy to know that our staff's friendliness, helpfulness, and professionalism have made your experiences with us so positive. We truly appreciate your feedback and look forward to continuing to provide you with great service. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Stephanie
February 12, 2025
5
out of
5
rating by Stephanie
"They have always been kind,courteous, understanding, and patient whenever I call with questions. I tell my family to check with them when they are looking for any kind of insurance."
We responded:
"Thank you so much for the review Stephanie! So happy we can assist you. Thank you for being one of the best parts of Chad Mitchell State Farm."
BrittanyNicole Preston
February 12, 2025
5
out of
5
rating by BrittanyNicole Preston
"Penny was absolutely amazing. Answered all my questions!"
We responded:
"Thank you so much for the review. We appreciate the opportunity to assist you."
Jason Hanson
February 11, 2025
5
out of
5
rating by Jason Hanson
"I added a new car to my account and they were great to work with and everything went fast and good."
We responded:
"Thank you, Jason! I'm glad to know that adding your new car to your account was a smooth and efficient process. We're always here to help with any other needs or questions you might have."
Cornelius Weston
February 7, 2025
5
out of
5
rating by Cornelius Weston
"Fast call back and great help !!💪🏿💪🏿😍"
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you with all of your insurance and financial services needs. Thank you for being the best part of Chad Mitchell State Farm."
Bud Casteel
February 6, 2025
5
out of
5
rating by Bud Casteel
"Statefarm Insurance has provided me and my family with peace of mind protection! From accidents and mother nature Statefarm Agents are there to help you through any disaster. Thank you Statefarm Agents and Staff for all services!"
We responded:
"Thank you, Bud, for sharing your experience! I'm happy to know that our team has been able to provide you and your family with peace of mind and support through various situations. Your appreciation for our services means a lot to us. If you ever need assistance or have questions, feel free to reach out."
Cathy Curatalo
February 5, 2025
5
out of
5
rating by Cathy Curatalo
"We were very satisfied. Penny was very helpful with our house and car insurance. Great company."
We responded:
"Thank you, Cathy! I'm glad to know that you were satisfied with our services. Penny's assistance with your house and car insurance is truly appreciated. We're grateful to have you as part of our community. If you have any questions or need further assistance, feel free to reach out anytime!"
Barbara Thompson
January 30, 2025
5
out of
5
rating by Barbara Thompson
"Absolutely a pleasure paying my insurance every month. The staff cares about you and the customer service is amazing."
We responded:
"Thank you for the review! We appreciate the opportunity assist you with all of your auto home and life insurance needs. Thank you for being part of the Chad Mitchell State Farm family"
Deserae Rogers Woods
January 2, 2025
5
out of
5
rating by Deserae Rogers Woods
"Dawn was amazing and helped my mom understanding her insurance coverages. She went above and beyond to get her where she confrontable. This office is amazing."
We responded:
"Thank you, Deserae, for sharing your experience! I'm happy to hear that Dawn was able to assist your mom with her insurance coverage and make her feel comfortable. Our team is dedicated to providing exceptional service, and it's wonderful to know that you found our office amazing."