State Farm® Insurance Agent Chad Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Blumer
August 13, 2025
5
out of
5
rating by Cheryl Blumer
"Staff is very friendly and helpful everytime I need assistance."
We responded:
"Thank you, Cheryl! I'm happy to hear that our staff has been friendly and helpful whenever you need assistance. We’re committed to providing excellent service and are always here for you. Let us know if there's anything else we can do for you!"
Terry Young
August 12, 2025
5
out of
5
rating by Terry Young
"The staff are always knowledgeable and friendly and able to answer all my questions that I have. Would definitely recommend them."
We responded:
"Terry, thank you for your wonderful review! I'm glad to know that our team has been able to provide you with knowledgeable and friendly service. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Gina Holland
August 4, 2025
5
out of
5
rating by Gina Holland
"The agents are always very helpful, courteous, and professional. They took the time out to customize my needs for auto and home owners by answering any questions and providing detailed information that was relevant to my policies."
We responded:
"Thank you, Gina! I'm happy to hear that our team was able to assist you with your insurance needs. We always aim to provide detailed and relevant information to ensure your policies are just right for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Shaina Smith
July 29, 2025
4
out of
5
rating by Shaina Smith
"The office staff provides excellent service. I love that I can handle most things via text communication since it's not always easy to work a phone call into the day. I haven't compared prices since I enrolled a few years ago, but a small survey of other friends implies they are in line with other companies in regards to rates. The claims department (which is reflective of State Farm - not this office, specifically) is awful with communication."
We responded:
"Thank you for your feedback, Shaina! I'm happy to hear that our office staff has been providing excellent service and that you find our text communication convenient. I appreciate your insights regarding the claims department and will pass your comments along to help improve communication. If you have any questions or need assistance, feel free to reach out!"
vera richardson
July 28, 2025
5
out of
5
rating by vera richardson
"Meeting was very informative and beneficial for me. Agent Penny was very helpful and patient."
We responded:
"Thank you for your review, Vera! I'm happy to hear that your meeting was both informative and beneficial. Penny is indeed a valuable part of our team, and I'm glad she could assist you with patience and helpfulness. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jim Coldwell
July 23, 2025
5
out of
5
rating by Jim Coldwell
"Even though I now live west of Wichita, Hannah Flood, of Chad Mitchell State Farm, promptly provided me with the requested document regarding my home owners policy. Wonderful!"
We responded:
"Jim, thank you for your review! I'm happy to hear that Hannah was able to assist you quickly with your policy document. Our team is dedicated to providing excellent service no matter where you are. Let us know if there's anything else we can do for you!"
Richard Davis
July 14, 2025
5
out of
5
rating by Richard Davis
"Adding a car was so easy, it was like ordering from Jimmy John’s"
We responded:
"Thank you for the review! We appreciate the opportunity to serve you for all of your insurance and financial services needs. Glad we could be freaky fast, and exceed your expectations."
BKC
June 26, 2025
5
out of
5
rating by BKC
"Very tentative and fast responses."
We responded:
"Thank you! I'm happy you appreciated the quick and attentive service. Our office is committed to providing prompt and efficient responses. Let us know if there's anything else we can assist you with!"
Natalie Neal
June 13, 2025
5
out of
5
rating by Natalie Neal
"Top tier service that is absolutely unmatched!"
We responded:
"Thank you for the review! We appreciate the opportunity to assist you with all of your insurance and financial services needs. Thank you for being part of the Chad Mitchell State Farm family."
George Mincey
June 9, 2025
5
out of
5
rating by George Mincey
"The Chad Mitchell office is Phenomenal! I been treated like royalty. I will advise anyone to choose Chad Mitchell State Farm!"
We responded:
"Thank you, George for the review! We appreciate the opportunity to partner with you on all of your insurance and financial services needs. Thanks for being one of the best parts to Chad Mitchell State Farm."
La Chelle Simpson
June 3, 2025
5
out of
5
rating by La Chelle Simpson
"The agents at the office that I am connected to have given outstanding service, and have been more than accommodating. I would definitely recommend this location for anyone in need of insurance."
We responded:
"Thank you so much for your review. We appreciate the opportunity to assist you with all of your insurance and financial services needs. Thank you for being one of the best parts of Chad Mitchell State Farm!"
Tom Carr
June 1, 2025
4
out of
5
rating by Tom Carr
"I moved all of my insurance to StateFarm, Chad Mitchell’s agency and everyone’s attitude has been super. The only snag I experienced were communications between my big bank mortgage department and State Farm. Still not sure what went wrong but in the end what seemed to work was me sending the State Farm documents directly to the Mortgage department - the ‘banks way’ - & the bank was not much help at all; no phone numbers to talk to them! But, I am very happy I changed!"
We responded:
"Tom, thanks so much for your review! We are happy to assist you with all your insurance needs. So sorry for the confusion on banks end of things. In the future, we are happy to handle this for you. "
Debbi Reyes
May 22, 2025
5
out of
5
rating by Debbi Reyes
"I recently made an appointment to go to the office and review all of my policies. Robyn spent quality time with me to answer my questions, review my policies and look at opportunities for change and other insurance needs. She was very thorough and I left having a better understanding of my policies and how my insurance works for me; very happy. Thank you Robyn!"
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you, and are so excited to have you as a customer. Thank you for being one of the best parts of Chad Mitchell State Farm."
Marissa Espinoza
May 21, 2025
5
out of
5
rating by Marissa Espinoza
"I would recommend Chad Mitchell State Farm. There always nice they respond quickly, Robyn is a great help anytime I call."
We responded:
"Thank you for the review! We appreciate you allowing us to partner with you on your insurance needs!"
Wayne Brown
May 19, 2025
5
out of
5
rating by Wayne Brown
"Always great. Hannah was awesome help today."
We responded:
"Thank you, Wayne, for sharing your experience! I’m happy to hear that our team was able to assist you. We appreciate your feedback and are here to help with any questions or anything else you may need!"
Terry Fletcher
May 13, 2025
5
out of
5
rating by Terry Fletcher
"Chad Mitchell and his team of insurance professionals are always pleasant to speak with and willing to discuss my policy anytime!!! I appreciate the team at Chad Mitchells office and would recommend them to anyone!!!"
We responded:
"Thank you, Terry, for your wonderful feedback! I'm happy to know that our team has been pleasant and accommodating in discussing your policy. Your recommendation means a lot to us. If you ever have more questions, we're here to help!"
Benjamin Bailey
May 12, 2025
5
out of
5
rating by Benjamin Bailey
"So far. At this point , things are working out quite well. I enjoyed the professionalism of this insurance agency. Hopefully the good work and relationship continues for quite a while. With the special thanks going out to savannah. Definitely quite the customer service rep."
We responded:
"Thank you, Benjamin! I'm glad to know that you're satisfied with our service and professionalism. Savannah will be thrilled to hear your kind words about her customer service. We're here to ensure that our relationship continues to be positive and beneficial. If you have any questions or need assistance, feel free to reach out to our office anytime!"
Tyler Triggs
April 30, 2025
5
out of
5
rating by Tyler Triggs
"Needed new home insurance after progressive was trying to raise my rate almost 300%. Reached out to Eli and he helped me get better coverage for less than I was currently paying and only 25% of the cost compared to progressives new rates. Eli offered to look at my auto insurance as well and saved me a few hundred dollars. The process was so easy and not pushy sales at all. Very refreshing insurance experience."
We responded:
"Thank you, Tyler, for sharing your experience! I'm happy to hear that Eli was able to assist you in finding better insurance coverage at a more affordable rate. It's great to know that he also helped you save on your insurance. We strive to make the process smooth and pressure-free. If you have any more questions or need further assistance, feel free to reach out anytime."
Hannu Multala
April 29, 2025
5
out of
5
rating by Hannu Multala
"Savannah was amazing, thank you for your help!"
We responded:
"Thank you, Hannu, for your wonderful feedback! I'm happy to hear that Savannah provided you with such excellent assistance. If you have any more questions or need further help, feel free to reach out to our office anytime. We're here for you!"
Ashlee Butler
April 28, 2025
5
out of
5
rating by Ashlee Butler
"Pleasant staff! I had so much help when switching services and they made the process so much smoother. Cannot be grateful enough!"
We responded:
"Thank you, Ashlee! I'm happy to hear that our team made your transition to our services smoother. Your appreciation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Michelle Schawo
April 16, 2025
5
out of
5
rating by Michelle Schawo
"Chad is the kind of person who is there when you need something. He was generous with his time, knowledge and overall assistance when our family was in need of help navigating an issue with our car. He checked on us proactively and responded quickly to questions. I trust him with any insurance or investments needs!!"
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to know that we could assist your family with the car issue and provide the support you needed. Your trust in me for your insurance and investment needs means a lot. If there's anything else I can help with, please feel free to reach out!"
nickolas hopkins
April 15, 2025
5
out of
5
rating by nickolas hopkins
"penny was excellent help throughout the whole process!"
We responded:
"Thank you, Nickolas! I'm happy to hear that Penny was such a great help during the process. Our team is here to assist you with any other isnurance needs or questions. Feel free to reach out anytime!"
kirsten kendall
April 15, 2025
5
out of
5
rating by kirsten kendall
"Friendly, helpful, readily available!!"
We responded:
"Thank you, Kirsten! I'm glad you found our team friendly and helpful. We're here to assist you whenever you need us."
Ryan Ferrin
April 8, 2025
5
out of
5
rating by Ryan Ferrin
"Very fast process & friendly staff! Highly recommend!"
We responded:
"Ryan, thank you for the review. We greatly appreciate the ability to assist you with all of your insurance needs."
Rebecca
April 2, 2025
5
out of
5
rating by Rebecca
"Chad Mitchell State Farm has provided good service for our family's vehicle insurance needs. Everyone we've worked with in their office has been polite, knowledgeable, and courteous. We've enjoyed working with them."
We responded:
"Thank you, Rebecca! I'm happy to know that our team has been able to meet your family's insurance needs. It's wonderful to hear that our office's politeness and knowledge have made your experience enjoyable. If you ever have any questions or need further assistance, we're here to help!"