State Farm® Insurance Agent Chad Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hannu Multala
March 4, 2025
5
out of
5
rating by Hannu Multala
"Savannah was amazing, thank you for your help!"
We responded:
"Thank you, Hannu, for your wonderful feedback! I'm happy to hear that Savannah provided you with such excellent assistance. If you have any more questions or need further help, feel free to reach out to our office anytime. We're here for you!"
Richard Heiken
February 17, 2025
5
out of
5
rating by Richard Heiken
"Working with Penny has been a breath of fresh air. She has been handling my unique needs for insurance gracefully and with patience. I would highly recommend her and the team at State Farm above any other insurance provider!"
We responded:
"Thank you, Richard, for sharing your experience! I'm happy to hear that Penny has been able to assist you with your insurance needs so effectively. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out."
Pat Biddix
February 13, 2025
5
out of
5
rating by Pat Biddix
"Very well answered all of my questions and I needed to know very pleasant conversation"
We responded:
"Thank you, Pat, for sharing your experience! I'm glad I could provide the information you needed and that our conversation was enjoyable. If you have any more questions or need assistance in the future, feel free to reach out."
David Stewart
February 13, 2025
5
out of
5
rating by David Stewart
"I was able to add and delete a vehicle to my coverage in a matter of minutes. The woman that helped me was very friendly and helpful. My rate only went up about $10 per 6 months while adding a 2025 SUV and deleting a 2017 pickup. Very smooth process."
We responded:
"Thank you so much for the review! We appreciate your kinds words and are happy to assist you. Thank you for being part of the Chad Mitchell State Farm family!"
Zach Thompkins
February 13, 2025
5
out of
5
rating by Zach Thompkins
""Was nice and easy""
We responded:
"Thank you for the review! We appreciate the opportunity to assist you."
paula perry
February 13, 2025
5
out of
5
rating by paula perry
"These people are so awesome! I got a better deal from them on my car and RV. You feel like family, they are very good people here."
We responded:
"Thank you, Paula! I'm happy to hear that you felt like family with us and found a better deal for you. Our team is dedicated to providing a welcoming experience, and your feedback means a lot. If you need anything else, feel free to reach out!"
Debbi Reyes
February 12, 2025
5
out of
5
rating by Debbi Reyes
"Chad Mitchell is a new agent for me, for about 3 months now as my agent of 35 years retired. Change is always a challenge filled with apprehension and expectations. Chad and his office staff have exceeded my expectations; they have been proactive to my needs and I know I can call and get quick answers. Thank you Hannah, Thank you Chad!"
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you, and are so excited to have you as a customer. Thank you for being one of the best parts of Chad Mitchell State Farm."
Dee Mitchell
February 12, 2025
5
out of
5
rating by Dee Mitchell
"The team at Chad Mitchell - State Farm Insurance is top notch. Their level of care and customer service is appreciated. We most recently had the pleasure of working with Eli but have had pleasant experiences with many of the team members. I have recommended them to family and friends."
We responded:
"Dee, thank you so much for the review! So happy we can assist you with all of your insurance and financial services needs. Thank you for being one of the best parts of Chad Mitchell State Farm. "
Isabel Ruiz Escutia
February 12, 2025
5
out of
5
rating by Isabel Ruiz Escutia
"Staff is always so friendly, helpful, knowledgeable and professional!!! Great experience everytime!"
We responded:
"Isa, thank you so much for your kind words! I'm happy to know that our staff's friendliness, helpfulness, and professionalism have made your experiences with us so positive. We truly appreciate your feedback and look forward to continuing to provide you with great service. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Stephanie
February 12, 2025
5
out of
5
rating by Stephanie
"They have always been kind,courteous, understanding, and patient whenever I call with questions. I tell my family to check with them when they are looking for any kind of insurance."
We responded:
"Thank you so much for the review Stephanie! So happy we can assist you. Thank you for being one of the best parts of Chad Mitchell State Farm."
BrittanyNicole Preston
February 12, 2025
5
out of
5
rating by BrittanyNicole Preston
"Penny was absolutely amazing. Answered all my questions!"
We responded:
"Thank you so much for the review. We appreciate the opportunity to assist you."
Jason Hanson
February 11, 2025
5
out of
5
rating by Jason Hanson
"I added a new car to my account and they were great to work with and everything went fast and good."
We responded:
"Thank you, Jason! I'm glad to know that adding your new car to your account was a smooth and efficient process. We're always here to help with any other needs or questions you might have."
Cornelius Weston
February 7, 2025
5
out of
5
rating by Cornelius Weston
"Fast call back and great help !!💪🏿💪🏿😍"
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you with all of your insurance and financial services needs. Thank you for being the best part of Chad Mitchell State Farm."
Bud Casteel
February 6, 2025
5
out of
5
rating by Bud Casteel
"Statefarm Insurance has provided me and my family with peace of mind protection! From accidents and mother nature Statefarm Agents are there to help you through any disaster. Thank you Statefarm Agents and Staff for all services!"
We responded:
"Thank you, Bud, for sharing your experience! I'm happy to know that our team has been able to provide you and your family with peace of mind and support through various situations. Your appreciation for our services means a lot to us. If you ever need assistance or have questions, feel free to reach out."
Cathy Curatalo
February 5, 2025
5
out of
5
rating by Cathy Curatalo
"We were very satisfied. Penny was very helpful with our house and car insurance. Great company."
We responded:
"Thank you, Cathy! I'm glad to know that you were satisfied with our services. Penny's assistance with your house and car insurance is truly appreciated. We're grateful to have you as part of our community. If you have any questions or need further assistance, feel free to reach out anytime!"
Barbara Thompson
January 30, 2025
5
out of
5
rating by Barbara Thompson
"Absolutely a pleasure paying my insurance every month. The staff cares about you and the customer service is amazing."
We responded:
"Thank you for the review! We appreciate the opportunity assist you with all of your auto home and life insurance needs. Thank you for being part of the Chad Mitchell State Farm family"
Deserae Rogers Woods
January 2, 2025
5
out of
5
rating by Deserae Rogers Woods
"Dawn was amazing and helped my mom understanding her insurance coverages. She went above and beyond to get her where she confrontable. This office is amazing."
We responded:
"Thank you, Deserae, for sharing your experience! I'm happy to hear that Dawn was able to assist your mom with her insurance coverage and make her feel comfortable. Our team is dedicated to providing exceptional service, and it's wonderful to know that you found our office amazing."
Cheyanne
December 27, 2024
5
out of
5
rating by Cheyanne
"My family has had State Farm through Chad's office for many, many years. After losing my grandmother and going through multiple battles with multiple companies, making a hard situation even harder Chad and Penny were the only ones to step up and help me in multiple endeavors from helping connect me with the correct people to handle things outside of our policy and helping me ensure my policy didn't lapse and cause yet another stressful situation. They really care and work with you the best they can!"
We responded:
"Thank you, Cheyanne, for sharing your experience! I'm truly grateful for your family's long-standing trust in our office. It's wonderful to know that Penny and our office could support you during such a challenging time by connecting you with the right resources and ensuring your policy remained intact. We genuinely care about making things easier for you. If you ever need further assistance, please don't hesitate to reach out."
Diane Martin
December 16, 2024
5
out of
5
rating by Diane Martin
"The office staff are very friendly and are very attentive to my needs. They are easy to work with and I feel good with using them as my insurance carrier."
We responded:
"Thank you, Diane, for your glowing review! We're pleased to hear that our friendly and attentive staff have provided you with a great insurance experience. We're grateful for the opportunity to serve as your insurance carrier and look forward to assisting you further in the future! Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Lucas Moore
November 12, 2024
5
out of
5
rating by Lucas Moore
"Haven't spoke with Mr. Mitchell, I'm sure he's a great agent. I have had the pleasure of phone/email communication with his team/staff, and they have all been wonderful. Very detailed answers to any questions that I may have had throughout my policy term. Thanks!"
We responded:
"Frank, thank you for your wonderful review! I'm happy to hear that our team has been able to assist you effectively through phone and email communications. We strive to provide detailed and clear answers to all your questions throughout your policy term. If you ever need further assistance, don't hesitate to reach out. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Tiffany Riley
November 1, 2024
5
out of
5
rating by Tiffany Riley
"all the agents are quick to help when needed! we appreciate them all!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you quickly. We take pride in providing excellent service, and your appreciation means a lot to us. If you need anything else, don’t hesitate to reach out. We look forward to helping you again in the future!"
Jennifer Dixon
October 30, 2024
5
out of
5
rating by Jennifer Dixon
"Very very helpful!"
We responded:
"Jennifer, thank you for your wonderful review! I'm glad you found our service very helpful. We appreciate your feedback and are here for any future needs you may have. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Kendra Starr
October 30, 2024
5
out of
5
rating by Kendra Starr
"I love this insurance office! Chad is super personable and everyone in the office talks to you like they know you personally. They go above and beyond to get you whatever you need!"
We responded:
"Kendra, thank you so much for the review. We appreciate you so much being part of the Chad Mitchell State Farm team."
Teresa Weber
October 30, 2024
5
out of
5
rating by Teresa Weber
"Just love everyone in this office! They are helpful, patient, knowledgeable, and polite. I would give 10 ⭐ stars if I could!!"
We responded:
"Thank you for the review! We appreciate the opportunity to assist you with your insurance needs. Thank you for being part of the Chad Mitchell State Farm family!"
Terry Young
October 29, 2024
5
out of
5
rating by Terry Young
"The staff are always knowledgeable and friendly and able to answer all my questions that I have. Would definitely recommend them."
We responded:
"Terry, thank you for your wonderful review! I'm glad to know that our team has been able to provide you with knowledgeable and friendly service. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"