State Farm® Insurance Agent Chad Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Frank Anstien
November 12, 2024
5
out of
5
rating by Frank Anstien
"Haven't spoke with Mr. Mitchell, I'm sure he's a great agent. I have had the pleasure of phone/email communication with his team/staff, and they have all been wonderful. Very detailed answers to any questions that I may have had throughout my policy term. Thanks!"
We responded:
"Frank, thank you for your wonderful review! I'm happy to hear that our team has been able to assist you effectively through phone and email communications. We strive to provide detailed and clear answers to all your questions throughout your policy term. If you ever need further assistance, don't hesitate to reach out. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Tiffany Riley
November 1, 2024
5
out of
5
rating by Tiffany Riley
"all the agents are quick to help when needed! we appreciate them all!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you quickly. We take pride in providing excellent service, and your appreciation means a lot to us. If you need anything else, don’t hesitate to reach out. We look forward to helping you again in the future!"
Jennifer Dixon
October 30, 2024
5
out of
5
rating by Jennifer Dixon
"Very very helpful!"
We responded:
"Jennifer, thank you for your wonderful review! I'm glad you found our service very helpful. We appreciate your feedback and are here for any future needs you may have. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Kendra Starr
October 30, 2024
5
out of
5
rating by Kendra Starr
"I love this insurance office! Chad is super personable and everyone in the office talks to you like they know you personally. They go above and beyond to get you whatever you need!"
We responded:
"Kendra, thank you so much for the review. We appreciate you so much being part of the Chad Mitchell State Farm team."
Teresa Weber
October 30, 2024
5
out of
5
rating by Teresa Weber
"Just love everyone in this office! They are helpful, patient, knowledgeable, and polite. I would give 10 ⭐ stars if I could!!"
We responded:
"Thank you for the review! We appreciate the opportunity to assist you with your insurance needs. Thank you for being part of the Chad Mitchell State Farm family!"
Terry Young
October 29, 2024
5
out of
5
rating by Terry Young
"The staff are always knowledgeable and friendly and able to answer all my questions that I have. Would definitely recommend them."
We responded:
"Terry, thank you for your wonderful review! I'm glad to know that our team has been able to provide you with knowledgeable and friendly service. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Ben Ledbetter
October 28, 2024
5
out of
5
rating by Ben Ledbetter
"I always have a great experience with Chad’s team. And sometimes I have a lot of questions, thankfully they always have the answer!"
We responded:
"Ben, thank you for your wonderful review! I'm glad to know that our team consistently provides you with the answers you need. We appreciate your trust and are always here to help with any questions you might have. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Deborah Gamblin
October 28, 2024
5
out of
5
rating by Deborah Gamblin
"Always enjoy my interactions with the customer service representatives at Chad Mitchell State Farm. They are always so kind and go above and beyond with helping me when I have questions. I’ve not ever had any negative interactions with the office personal and can’t recommend them enough."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you consistently have positive experiences with our customer service team. Our representatives strive to provide the best support possible, and it’s wonderful to know that their efforts have made a difference for you. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future! If you ever have more questions or need help, don’t hesitate to reach out."
Karissa
October 23, 2024
5
out of
5
rating by Karissa
"Hannah was super helpful and made sure I had everything I needed to switch coverage to my new vehicle!"
We responded:
"Karissa, thank you for sharing your experience! I'm happy to hear that Hannah was able to assist you effectively with switching coverage to your new auto. We appreciate your positive feedback and are always here to help with any future needs. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Mare Novess
October 18, 2024
5
out of
5
rating by Mare Novess
"Penny was knowledgeable, professional and friendly. She listened to our insurance needs, advised us and assisted in setting up our insurance policies. We are very satisfies with Penny and the staff at State Farm."
We responded:
"Thank you so much for the review. We appreciate the opportunity to assist you with all of your insurance and financial services needs."
Annette EVANS
October 18, 2024
5
out of
5
rating by Annette EVANS
"I’m happy with the service I get from Chad Mitchelle State Farm the staff is great and respectful and helpful I like that they communicate and help you find ways to save which is lacking in a lot of businesses these days"
We responded:
"Thank you for the review! We appreciate you guys, and are happy to help with your auto and home insurance needs."
Veronica Ashley
October 18, 2024
5
out of
5
rating by Veronica Ashley
"Hannah the Rep that answers the phone, is super great. She's always always pleasant and willing to help. I love her soft voice to help."
We responded:
"Veronica, thank you so much for the review! We appreciate you. Thanks for being part of the Chad Mitchell State Farm Team!"
Lillian Johnson
October 14, 2024
5
out of
5
rating by Lillian Johnson
"Because of the persistence of Dawn, the insurance representative, I am a proud State Farm insurance client. It was the easiest insurance transaction I have ever made. More coverage and less cost. Thanks."
We responded:
"Lillian, thank you for sharing your experience! I'm glad Dawn's persistence made the process easy for you. It's wonderful to know you're satisfied with the coverage and cost. We're here for any future needs or questions. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Scott Millsapps
October 12, 2024
5
out of
5
rating by Scott Millsapps
"Penny was wonderful and very knowledgeable!"
We responded:
"Thank you for the review. We appreciate the opportunity to assist you with all of your insurance needs. Thank you for being part of the Chad Mitchell State Farm family."
Tiffany Marie Garcia
October 11, 2024
5
out of
5
rating by Tiffany Marie Garcia
"Everyone who answers the phones are friendly, professional yet personable. I’ve been with Chad Mitchell for a little over a few years and they’re very accommodating and keep me posted with any upcoming changes."
We responded:
"Thank you for the review! We appreciate the opportunity to assist you with all of your insurance needs."
Lakia Micenhamer
October 9, 2024
5
out of
5
rating by Lakia Micenhamer
"Can’t say enough good things about this agency. They are always very responsive and helpful, I can reach out to them with any questions and they are always able to get me an answer. Thank you for your continuous help and great service!"
We responded:
"Lakia, thank you so much for your kind words! I'm glad to know that our team has been responsive and helpful with your questions. Your satisfaction is our priority, and we're grateful for your trust in our service. If you ever need further assistance, don't hesitate to reach out. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Kathleen Rains
October 4, 2024
5
out of
5
rating by Kathleen Rains
"Great customer service from Hanna!!"
We responded:
"Thank you for the review! We appreciate the opportunity to assist you. "
Kayla Nutt
September 27, 2024
5
out of
5
rating by Kayla Nutt
"Chad’s team is always so helpful and friendly! Top notch service and reasonably priced."
We responded:
"Kayla, thank you for your wonderful review! I'm happy to know that our team has been helpful and friendly. We always strive to provide top-notch service at reasonable prices. If you ever need anything else, feel free to reach out. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Sophia Buckley
September 26, 2024
5
out of
5
rating by Sophia Buckley
"I have had State Farm for years. I don't think I will make a change anytime soon. The customer service I receive is top notch. The app is user friendly. Everything is easy. :)"
We responded:
"Sophia, thank you for your wonderful review! I'm glad to know that our customer service and user-friendly app have made your experience with us so positive. We strive to make everything as easy as possible for our clients. If you ever have any questions or need assistance, our office is always here to help. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Kevin Blake
September 23, 2024
5
out of
5
rating by Kevin Blake
"Excellent! Been with them for over 20 years. Never a problem. They do what they’re supposed to do. I would never go anywhere else!"
We responded:
"Kevin, thank you for your loyalty and trust over the past 20 years! We’re happy to know that our service has consistently met your expectations. Your continued support means a lot to us. If you ever need anything, our office is always here to help. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Nyawsh Yacood
September 23, 2024
5
out of
5
rating by Nyawsh Yacood
"Been with Chad Mitchell State Farm for several years now and Chad and his Staff are amazing, awesome bundles, prices and Wonderful service."
We responded:
"Thank you for your review! We appreciate the opportunity to serve you for your auto, home, and life insurance needs."
Kelly Bianchi
September 23, 2024
5
out of
5
rating by Kelly Bianchi
"Personal and professional service. Very prompt in assisting us every time we call."
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you. "
Jeremy Needham
August 14, 2024
5
out of
5
rating by Jeremy Needham
"This office has always provided great service! They are prompt and very helpful!"
We responded:
"Hey Jeremy, Thanks a lot for the awesome review! I'm really glad to know that our office has been prompt and helpful for you. If you ever need anything else, we're here to help! - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Faith Weigel
August 6, 2024
5
out of
5
rating by Faith Weigel
"Chad Mitchell’s team goes above and beyond for their customers!"
We responded:
"Hey Faith, Thanks a bunch for the awesome review! I'm so happy to hear that our team goes above and beyond for you! If you ever need anything else, we're here for you. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"
Shawn “San Quentin” Anderson
July 25, 2024
5
out of
5
rating by Shawn “San Quentin” Anderson
"I am very happy with everything they do for me. Before anything is processed a full review is done. I'm happy to have my home and cars all insured threw State Farm but over and above that Chad And Penny both make sure everything is on point. Thank You!!!!!"
We responded:
"Thank you so much for your kind words and for taking the time to write such a positive review! We are thrilled to hear that you are happy with the service we provide and that our team, especially Chad and Penny, have gone above and beyond to ensure everything is on point for you. At State Farm, we strive to provide excellent insurance coverage and exceptional customer service, so it's wonderful to know that we have met your expectations. We truly appreciate your trust in us to protect your home and cars. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We are here to help! Thank you again for choosing State Farm and for your kind support."