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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynne Wolfe

July 16, 2024

5  out of  5 rating by Lynne Wolfe
"The folks at Chad Mitchell State Farm Agency are always courteous, professional and very helpful with any issues or questions. I’m very satisfied with State Farm."
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Jonathan Hohensinner

July 12, 2024

5  out of  5 rating by Jonathan Hohensinner
"I bought a new car and had to add insurance to my new vehicle. The staff their answered all my questions and offered any support if needed. The only downside is they do not offer auto loans anymore but still 5 stars."
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Funsized Lady

July 12, 2024

5  out of  5 rating by Funsized Lady
"I have been with Chad Mitchell for 17 years with various different insurance policies. They have always been very friendly and helpful with anything I needed. Thank you!"
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Keith H.

July 11, 2024

5  out of  5 rating by Keith H.
"Virtual meeting was an easy way to effectively review our coverage and make changes quickly. Thanks"
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Sage Harrison

July 10, 2024

5  out of  5 rating by Sage Harrison
"penny is the best she's always polite and patient with me i have a ton of questions every time we talk and she always has the answers and has way of explaining things for me to better understand for that im greatful"
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Diane Martin

June 27, 2024

5  out of  5 rating by Diane Martin
"The office staff are very friendly and are very attentive to my needs. They are easy to work with and I feel good with using them as my insurance carrier."
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Dionne Morgan - Chang

June 19, 2024

5  out of  5 rating by Dionne Morgan - Chang
"The staff is kind and attentive. They never have a problem explaining my policy to me."
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Dmytro Shulha

June 11, 2024

5  out of  5 rating by Dmytro Shulha
"Good place for your insurance needs. Always polite with the customers and open to solve customer’s insurance problems whenever they can."
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john cahill

May 31, 2024

5  out of  5 rating by john cahill
"Great service as always. Chad’s staff are always professional and efficient in getting my policy changes taken care of. Thank you!"
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Kathleen Rains

May 29, 2024

5  out of  5 rating by Kathleen Rains
"Great customer service from Penny!!"
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ben stidham

May 23, 2024

5  out of  5 rating by ben stidham
"Chad Mitchell’s State Farm agency has been fantastic. Any issue I have had, they have resolved the situation promptly and made everything very simple on my end. I highly recommend them!"
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Cathy Janes

May 17, 2024

5  out of  5 rating by Cathy Janes
"A big thank you to the office staff at Chad Mitchell's office for always being knowledgeable and kind! I appreciate their consistently great customer care."
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Michael Whitsitt

May 14, 2024

1  out of  5 rating by Michael Whitsitt
"Used to agree - and even if it wasn't the cheapest, the service and quality of coverage used to be awesome. After 12 years of coverage, we went 4 months where we couldnt so much as get a phone call from Chad or documents from his office about our coverage. Even had to call other state farm offices and discuss it just to get our policies canceled. Wish customer service and doing the right thing was still their priority! We switched and haven't had any issues at 60% of Chads prices."
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Eric Holm

May 10, 2024

5  out of  5 rating by Eric Holm
"Always ready to help. Does not matter who you reach in the office. We are treated with respect and patience, even with the most inane questions. Chad's office is a model for others!"
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Jamie

May 7, 2024

5  out of  5 rating by Jamie
"Great customer service, always willing to assist with questions and give the best care."
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Shary Cross

April 25, 2024

5  out of  5 rating by Shary Cross
"Great service. Gave me explanations on my policy and took the time to explain my added questions."
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Simba Waller

April 25, 2024

5  out of  5 rating by Simba Waller
"Very nice people."
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sandra s.

April 23, 2024

5  out of  5 rating by sandra s.
"I just got a call that my insurance premium at renewal would be decreasing. First time that has ever happened. So happy I made the switch. Best customer service ever! Highly recommend this agency."
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Danny Clark

April 22, 2024

5  out of  5 rating by Danny Clark
"Everyone was great and helpful. They brought up my file immediately and was able to answer my questions. Totally hassle free"
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Will Lubaroff

April 19, 2024

5  out of  5 rating by Will Lubaroff
"Penny is always incredibly helpful and a pleasure to work with!"
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MELANIE JONES

April 12, 2024

5  out of  5 rating by MELANIE JONES
"I have been with StateFarm forever, great service and wonderful coverage. Penny, is wonderful, great personality. Thank you, for making my day😊"
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Debra Jones

April 12, 2024

5  out of  5 rating by Debra Jones
"That saying, You don’t know what you have until it’s gone, has never been more true for me. I was with this company for several years before I moved to Virginia and now two years later i RAN back to them so fast. Not all State Farm agents and teams are equal and I can’t say enough good things about Chad and his team. Beyond exceptional customer service. Never once has a text or call gone unanswered. Never once has a day gone by, shoot an hour even. They are on there game and then some. Here, I have no desire to shop around insurance prices because good service is much more valuable than saving a few bucks somewhere else. ❤️❤️❤️"
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Kathy Roberts

April 4, 2024

5  out of  5 rating by Kathy Roberts
"Always quick to return my calls with any info I need. Good value for great results Love working with this team of people"
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Kortney Smithwick

April 4, 2024

5  out of  5 rating by Kortney Smithwick
"I’ve had nothing but positive experiences with State Farm. Always quick to respond and helpful with any questions I’ve had."
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Danielle Jackson

April 2, 2024

5  out of  5 rating by Danielle Jackson
"Faith was very patient and understanding when walking me through the signing of my documents. Thank you State Farm!"